STORE POLICIES

INFORMATION ABOUT YOUR ORDER

SHIPPING AND PICKUP

MiMO SHIPPING

We work to ensure that deliveries outside of our standard service area of Western New York are transported safely, in a timely manner, and as affordable as possible.

"MiMO Shipping" rates are calculated based on your order weight and the average cost to ship to your state. Prices at checkout are based on estimates and averages gathered from www.uship.com.

When actual shipping costs exceed 5% of what is paid at checkout, MiMO Decor will cover that first 5% overage. We will contact you to collect any shipping costs exceeding that first 5%.

Please see the example below:

  • Line Item Total | $10,000
  • Shipping Costs Paid | $2,000
  • Order Total | $12,000
  • Actual Shipping Cost | $2,648
  • We Will Cover | $100
  • You Will Owe | $548

Declining to pay shipping costs above the 5% overage will result in order cancellation and restocking. We reserve the right to charge you a 10% restocking fee on the total of your order upon cancellation.

Orders placed for MiMO Shipping are dependent on the approval of shipping quotes from third party delivery services and may take anywhere between 3-14 days for confirmation depending on the size and quantity of the items in your order. We will contact you with shipping details upon confirmation.

SCHEDULE YOUR OWN CARRIER

We are happy to facilitate pickup through the freight carrier of your choice. Please change your order type to "Pickup" and proceed to work with your carrier. Once you confirm details, or, if you have already scheduled a service to pick up your order during store hours, call us immediately.

If you do not have a carrier in mind we recommend www.uship.com. Rates for MiMO Delivery are based on the weight of your order and the distance for delivery from Uship. Please note that these rates are subject to change and depend on confirmation by third party delivery drivers on Uship.

Uship will require:

  • Our address - 15 Lafayette Ave, Buffalo, New York, 14213
  • The address the order is being sent to
  • Dimension, Weight and Quantity

Carrier pickup orders should be claimed within 14 days of purchase. Failure to claim or call for an extension will result in a return and restocking. We reserve the right to charge a 10% restocking fee.

*If the weight is not listed in the product description, estimate the weight within 50lbs increments to get an accurate quote. If you would like help with this estimation, please call us.

LOCAL DELIVERY

We are not currently offering local delivery. If you are in the Western New York are we recommend that you Pickup your order or Schedule Your Own Carrier.

PICKUP FROM STORE

Orders placed for pickup must be claimed during store hours within 7 days of purchase. Please call so we can prepare your order. Failure to claim or call for an extension will result in a return and restocking. We reserve the right to charge a 10% restocking fee.

Please ensure you have enough room in your vehicle for the items on your order. We recommend bringing blankets, straps and other padding that may be needed to ensure safe transport.

MiMO does not provide blankets, straps or padding for large pickup items and is not responsible for any damage incurred after your pickup order has left the store or been loaded in your vehicle.

RETURNS AND PRODUCT INTEGRITY

RETURN POLICY

We will accept returns on undamaged items for up to 7 days after purchase.

DELIVERY ORDERS AND CHARGES

Delivered orders may be refunded within 7 days of delivery. We will pick up the item from the address it was dropped off at. However, we do not refund the original delivery charges.

REFUND POLICY

Refunds are issued once items are returned to the store or at the time of pickup.

Credit card and check returns may take up to 72 hours to reflect in your account.

We cannot refund orders paid in cash - store credit will be issued.

PRODUCT INTEGRITY

MiMO Decor gurantees the integrity of our refinished vintage items. We will make repairs at no cost if your item does not function as designed.

Examples of what is covered: Broken hinges, loose legs and drawer slides.

Examples of what is not covered: Stains and spills, dents, tears or surface issues from use.

Terms of Service

Effective Date: 6/1/2025
Last Updated: 6/1/2025

Welcome to MiMO Decor! These Terms of Service (“Terms”) govern your use of our website and services. By accessing our site or purchasing from us, you agree to be bound by these Terms. If you do not accept these Terms in full, you may not use our website or services.

1. Overview
This website is operated by MiMO Decor. Throughout the site, the terms “we,” “us,” and “our” refer to MiMO Decor. By using our website and services, you agree to these Terms as well as our Privacy Policy and any other policies linked within.

We reserve the right to update or modify these Terms at any time. Changes will be posted here. Your continued use of the website constitutes acceptance of any changes.

2. Eligibility and Use
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or have parental consent to use the site. You agree not to use our products or services for unlawful or unauthorized purposes.

3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

You may not use the site or its content for any commercial purpose without written permission.

Data (excluding payment information) may be transferred unencrypted over networks.

4. Product & Service Availability
Products and services are subject to availability.

We reserve the right to limit sales or quantities per person, household, or order.

Colors and product images are displayed as accurately as possible, but we cannot guarantee exact appearance due to screen differences.

All product descriptions and prices are subject to change without notice.

5. Pricing & Billing
All prices are subject to change at our sole discretion.

We reserve the right to refuse or cancel orders. If your order is modified or canceled, we may notify you via the contact details provided at checkout.

You agree to provide accurate and up-to-date billing and contact information.

6. Returns & Refunds
Please refer to our Refund Policy for details on returns, exchanges, and refunds. Your purchase is subject to those terms.

7. Third-Party Tools and Links
We may offer access to third-party tools and content. These are provided “as-is” and we are not liable for any issues resulting from their use. Please review third-party policies before engaging.

8. User Comments and Submissions
By submitting content to us (e.g., reviews, suggestions), you grant MiMO Decor a royalty-free, worldwide license to use, edit, and distribute such content. We are not obligated to maintain confidentiality or provide compensation.

You may not post anything unlawful, defamatory, obscene, or otherwise objectionable. We reserve the right to remove such content.

9. Privacy
Your submission of personal data is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Errors and Omissions
We are not responsible for typographical errors, inaccuracies, or omissions. We reserve the right to correct them without notice, including after an order has been placed.

11. Prohibited Uses
You may not use the site or its content:

For any unlawful purpose

To infringe on intellectual property rights

To transmit malicious software

To collect personal information of others

To harass, defame, or discriminate We reserve the right to terminate your access for violating any of these Terms.

12. Disclaimer of Warranties
All services and products are provided “as-is” and “as available.” We make no guarantees regarding uninterrupted or error-free service. We disclaim all warranties, express or implied, to the maximum extent allowed by law.

13. Limitation of Liability
MiMO Decor shall not be liable for any damages resulting from your use of the site or services, including but not limited to lost profits, lost data, or consequential damages.

14. Indemnification
You agree to indemnify and hold harmless MiMO Decor and its affiliates, employees, and agents from any claim or demand made by any third party arising out of your breach of these Terms or your violation of any law.

15. Severability
If any part of these Terms is deemed unlawful or unenforceable, the rest of the Terms remain valid and enforceable to the fullest extent allowed by law.

16. Termination
These Terms are effective until terminated by either you or MiMO Decor. We may terminate your access at any time without notice if we believe you have violated these Terms.

17. Governing Law
These Terms are governed by the laws of the United States. Any disputes will be handled in the appropriate legal venue under this jurisdiction.

18. Contact Information
For questions or concerns regarding these Terms, please contact us at:
📧 info@mimodecor.com

Privacy Policy

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